LIMITED WARRANTY
Duel Systems Product One Year Limited Warranty
Duel Systems, Inc. warrants that your Duel Systems product accompanied by this Limited Warranty (the “Duel Systems Product”), excluding any software components incorporated therein (“Software”), shall be free from defects in material and workmanship under normal use. With respect to Software, Duel Systems warrants that i) the media on which the software is provided will be free from defects in material and workmanship under normal use, and ii) the Software will perform substantially as described in the documentation; however, Duel Systems does not warrant that such Software will perform error free or without bugs. Except where prohibited by applicable law, this warranty is valid for a period of one year, beginning from date of original purchase, is nontransferable and is limited to the original, end user purchaser. This warranty gives you specific legal rights, and you may also have other rights which vary under local laws.
Remedies
Duel Systems’ entire liability and your exclusive remedy for any breach of warranty shall be, at Duel Systems’ option, (1) to replace the Duel Systems Product, or (2) to refund the price paid, provided that the Duel Systems Product is returned to a location as specified by Duel Systems with a copy of the sales receipt, or dated itemized receipt, from an authorized reseller or Duel Systems online store, and with a return authorization number provided by Duel Systems. Shipping and handling charges may apply except where prohibited by applicable law. Duel Systems may, at its option, use new or refurbished or used parts in good working condition replace any hardware product. Any replacement Duel Systems Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer or for any additional period of time that may be required in the end user’s jurisdiction.
This warranty does not cover problems or damage resulting from (a) accident, abuse, misapplication, or any unauthorized repair, modification or disassembly; (b) improper operation or maintenance, usage not in accordance with product instructions or connection to improper voltage supply; or (c) use of consumables, such as replacement batteries, not supplied by Duel Systems except where such restriction is prohibited by applicable law.
How to Obtain Warranty Support
Before submitting a warranty claim, you must contact Duel Systems technical support to verify the product failure and to receive a return authorization number. The addresses and customer service contact information for Duel Systems can be found in the documentation accompanying your Duel Systems Product. Please refer to the Return (RMA) page for more information.
Limitation of Liability
DUEL SYSTEMS SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE OR DATA (WHETHER DIRECT OR INDIRECT) OR COMMERCIAL LOSS FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON YOUR DUEL SYSTEMS PRODUCT OR FOR ANY OTHER CLAIM, EVEN IF DUEL SYSTEMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ADDITION, TO THE EXTENT PERMITTED BY LAW, THE MAXIMUM LIABILITY OF DUEL SYSTEMS WITH RESPECT TO ANY DUEL SYSTEMS PRODUCT FOR ANY CAUSE WHATSOEVER (WHETHER BREACH OF CONTRACT OR WARRANTY, TORT OR OTHERWISE), IS LIMITED TO THE AMOUNT ACTUALLY PAID OR PAYABLE BY YOU FOR THE DUEL SYSTEMS PRODUCT THAT GAVE RISE TO SUCH LIABILITY. THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF THE PROVISIONS OF THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Duration of Implied Warranties
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL EXPRESS AND IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ON THE DUEL SYSTEMS PRODUCT IS LIMITED IN DURATION TO A PERIOD OF ONE YEAR, BEGINNING FROM DATE OF ORIGINAL PURCHASE. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
National Statutory Rights
Consumers have legal rights under applicable national legislation governing the sale of consumer goods. Such rights are not affected by the warranties in this Limited Warranty.
No Other Warranties
No Duel Systems dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.
Registration
You do not need to register the Duel Systems Product for the Limited Warranty to be effective.
Miscellaneous
This limited warranty shall be governed by and construed in accordance with the laws of State of Illinois, United States of America, as if performed wholly within the state and without giving effect to the principles of conflict of law. If any portion hereof is found to be void or unenforceable, the remaining provisions of this limited warranty shall remain in full force and effect. This limited warranty constitutes the entire limited warranty extended by Duel Systems with respect to the Duel Systems Product.
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